Shipping Policy
At Johnny’s Pet Supply, we’re committed to delivering your pet supplies quickly and reliably. Below you’ll find details on how we handle shipping for your orders.
Processing Your Order
- Order Processing Time: All orders are processed within 1-2 business days. If you place an order on a weekend or a holiday, it will be processed on the next business day.
Shipping Your Order
- Shipping Time: Once your order is processed, shipping times typically range from 1 to 4 days, depending on your location relative to our distribution centers.
- Carriers: We use various reputable carriers to ensure your products arrive on time. The choice of carrier depends on the size of your items and your location.
- Shipping Confirmation and Tracking: After your order is shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your package online.
Shipping Rates
- Standard Shipping: We offer competitive shipping rates, which are calculated at checkout based on the items in your order and your shipping address.
Additional Information
- Delivery Issues: If you encounter any issues with your delivery, such as a delay or a missing package, please contact our customer service team immediately. We are here to help resolve any problems quickly and to your satisfaction.
- Contact Us: If you have any questions or concerns about your order or our shipping policy, please feel free to contact us at support@johnnyspetsupply.com.
Thank you for choosing Johnny’s Pet Supply for your pet needs!